Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods, processing times may be slightly delayed. We appreciate your patience and understanding.
Domestic Shipping (U.S.)
We currently ship within the United States via trusted carriers such as USPS and UPS.
Estimated delivery times after shipment:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days (if selected at checkout)
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Lost, Delayed, or Stolen Packages
Once a package has been handed to the shipping carrier, we are not responsible for delays, lost packages, or stolen deliveries.
If your package is marked as delivered but cannot be located, please:
- Check with neighbors or household members
- Verify your shipping address
- Contact the shipping carrier directly
If additional assistance is needed, contact us and we’ll do our best to help.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address at checkout.
If an order is returned due to an incorrect or incomplete address:
- The customer will be responsible for any reshipping costs
- Refunds (if approved) will exclude original shipping charges
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the damaged item and packaging
We will review and work toward a resolution as quickly as possible.
Shipping Restrictions
We currently ship within the United States only. We do not ship internationally at this time.
Contact Us
For shipping-related questions, contact us at
jr.fragrances10@gmail.com